At betjam, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a betjam player in the Philippines. Please read this document carefully before using the betjam platform.
These six principles summarize betjam's approach to data privacy. Full details are in the policy sections below.
All personal data stored on betjam servers is encrypted at rest using industry-standard AES-256 encryption. Your account credentials are hashed and never stored in plain text.
betjam does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the betjam platform and comply with legal obligations.
As a betjam player, you have the right to access, correct, and request deletion of your personal data. Submit a request anytime via our support team at [email protected].
All data transmitted between your device and betjam servers is protected by TLS 1.3 encryption. Look for the padlock icon in your browser — your connection to betjam is always secure.
betjam collects only the data necessary to operate the platform, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not collect data we don't need.
betjam marketing communications are opt-in. You can unsubscribe from promotional emails and SMS at any time through your account settings or by contacting our support team.
Data Controller: betjam ("betjam," "we," "us," "our") is the data controller responsible for your personal data collected through the betjam platform at betjam.run. This Privacy Policy applies to all players, visitors, and users of the betjam platform. By registering a betjam account or using any betjam service, you acknowledge that you have read and understood this Privacy Policy.
1.1 This Privacy Policy describes how betjam collects, uses, stores, shares, and protects personal data in connection with the operation of the betjam online casino and sports betting platform, accessible at betjam.run.
1.2 This Policy is intended to comply with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
1.3 This Privacy Policy should be read alongside betjam's Terms & Conditions, available at /terms-conditions, and betjam's Responsible Gaming Policy, available at /responsible-gaming. Together, these documents govern your relationship with betjam.
1.4 If you have any questions about this Privacy Policy or how betjam handles your personal data, please contact our Data Protection Officer at [email protected].
2.1 betjam collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties in connection with identity verification and payment processing. The categories of personal data we collect include:
3.1 betjam uses your personal data for the following purposes:
3.2 betjam will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
4.1 betjam processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
betjam does not sell your personal data. We share your data only where necessary to operate the platform, comply with legal obligations, or protect the integrity of betjam's services.
5.1 betjam may share your personal data with the following categories of recipients:
betjam shares transaction data with payment processors including GCash, PayMaya, BPI, BDO, and Metrobank solely to facilitate deposits and withdrawals. These providers process your data under their own privacy policies and are bound by contractual data protection obligations with betjam.
betjam uses third-party KYC and identity verification services to verify your identity and age. These providers receive only the data necessary to complete the verification process and are prohibited from using your data for any other purpose.
betjam may disclose your personal data to the National Privacy Commission, relevant gaming regulatory bodies, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other competent Philippine authorities where required by law or where betjam has a good-faith belief that disclosure is necessary to comply with a legal obligation, protect betjam's rights, or prevent fraud or harm.
betjam uses third-party cloud hosting, analytics, and security service providers to operate the platform. These providers act as data processors on betjam's behalf and are contractually bound to process your data only on betjam's instructions and in accordance with applicable data protection law.
In the event of a merger, acquisition, or sale of all or part of betjam's business, your personal data may be transferred to the acquiring entity. betjam will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.
6.1 betjam uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. The types of cookies betjam uses include:
6.2 You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the betjam platform. For strictly necessary cookies, no consent is required as they are essential to platform operation.
6.3 betjam does not use cookies to track your activity on third-party websites unrelated to the betjam platform.
7.1 betjam retains your personal data for as long as your betjam account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:
7.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, betjam will securely delete or anonymize the data.
8.1 betjam implements a comprehensive set of technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
8.2 While betjam takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. betjam cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your betjam Login credentials and for notifying betjam immediately if you suspect unauthorized access to your account.
8.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, betjam will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Under the Data Privacy Act of 2012, you have specific rights regarding your personal data. betjam is committed to honoring these rights. To exercise any of the rights below, contact us at [email protected]. We will respond within thirty (30) days of receiving your request.
9.1 As a betjam player and data subject under Philippine law, you have the following rights:
9.2 betjam may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorized parties. betjam will not charge a fee for processing data rights requests unless the request is manifestly unfounded or excessive.
10.1 The betjam platform is strictly intended for individuals aged 21 years and above. betjam does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the betjam registration process.
10.2 If betjam discovers that personal data has been collected from an individual under the age of 21, betjam will immediately close the associated account, delete the personal data, and take appropriate steps to prevent recurrence.
10.3 If you are a parent or guardian and believe that your child has registered a betjam account, please contact us immediately at [email protected]. betjam will investigate and take prompt action.
11.1 betjam's primary operations and data storage are based in the Philippines. However, some of betjam's technology and service providers may process data in other jurisdictions. Where personal data is transferred outside the Philippines, betjam ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
11.2 Such safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. betjam will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards.
12.1 The betjam platform may contain links to third-party websites or services, such as payment provider portals. betjam is not responsible for the privacy practices of those third parties. This Privacy Policy applies only to the betjam platform at betjam.run.
12.2 betjam encourages you to review the privacy policies of any third-party services you access through or in connection with the betjam platform. betjam does not endorse or make any representations about third-party privacy practices.
13.1 betjam may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. The date of the most recent revision is displayed at the top of this page.
13.2 Where changes to this Privacy Policy are material, betjam will notify you via email to your registered address or via a prominent notice on the betjam platform prior to the changes taking effect. Your continued use of the betjam platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy.
13.3 betjam recommends that you review this Privacy Policy periodically to stay informed of how your personal data is being handled.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or betjam's handling of your personal data, please contact our Data Protection Officer:
betjam Data Protection Officer
Available 24 hours a day, 7 days a week via live chat from your account dashboard.
Email: [email protected]
Address: Manila, Philippines
14.2 If you are not satisfied with betjam's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
14.3 betjam takes all privacy complaints seriously and will endeavor to resolve your concern promptly and fairly. We aim to acknowledge all privacy-related inquiries within two (2) business days and to provide a substantive response within thirty (30) days.
betjam is built on trust. Your personal data is encrypted, never sold, and handled in full compliance with Philippine data privacy law. Create your account today and experience secure, fast-action gaming — GCash deposits from ₱100. For players 21 and above only.
Must be 21 or older to register. Please gamble responsibly. Visit our Responsible Gaming page for tools and resources.